What is the window period?

The window period is the time between acquiring HIV and when the test can reliably detect HIV infection. If you think you may have had a recent exposure, follow the Instructions for Use and national guidance on repeat testing, or consult a healthcare provider.

Can I make a mistake?

Yes. Common mistakes include: Not following every step in the Instructions for Use. Reading the result too early or too late. Using an expired test. Watching the instruction video before testing can help reduce these mistakes.

What if I don't understand my result?

You can: Watch the instruction video again. Read the Instructions for Use. Contact our support team. If you are still unsure, consult a healthcare provider.

How should I store the test?

Store your test according to the storage conditions described in the Instructions for Use. Do not use an expired or damaged test kit.

Can someone help me perform the test?

Yes. If you need assistance, another trusted person may help you follow the Instructions for Use. However, remember that your privacy and confidentiality are important.

ConfiSign HIV Self-Test — Instruction Video & Support

ConfiSign HIV Self-Test — guidance and support This site explains how to use the ConfiSign HIV Self-Test: how self- testing works, how to perform the test correctly, and what your result means. It works best with JavaScript enabled, but everything essential is below. About HIV self-testing HIV self-testing lets you test yourself for HIV privately using a self- test kit, in your home or another location of your choice, by carefully following the Instructions for Use supplied with the kit. Knowing your HIV status is an important step in taking care of your health. Instruction video Before performing your test, please watch the short instruction video — it covers preparing for the test, performing it correctly, and reading your result. Watch the ConfiSign HIV Self-Test instruction video. Understanding your result

Non-reactive — the test did not detect HIV antibodies within the limits of the test. If you have had a recent exposure, remember the window period and follow national guidance on repeat testing.

Reactive — a reactive self-test result is not a final diagnosis. Visit a healthcare facility as soon as possible for confirmatory testing according to national HIV testing guidelines.

Invalid — the test did not work properly. Repeat the test with a new kit, carefully following the Instructions for Use.

Support If you need help understanding your result, contact our support team at support@confisign.example or consult a healthcare provider. This information does not replace medical advice. Always follow the Instructions for Use supplied with your test kit.